Funding for community television pits Metro versus Comcast

Sunday, June 5, 2011 at 9:05pm
PEGMain.jpg
Jude Ferrara (SouthComm) 

The continuing back-and-forth between Metro government and cable giant Comcast is escalating over city officials’ desire to increase their share of funds collected on monthly cable bills to improve the quality of community television programming. 

Early media reports on the ongoing franchise negotiations between the city and the nation’s largest cable provider set off a backlash, with skeptics questioning the wisdom of one item: Raising a 5-cent fee charged to cable subscribers each time they pay their bills to as high as 65 cents. Metro officials have said the purpose would be to invest in enhancements of community television — from Metro Council and school board meetings to programming like the Jesse Goldberg Show

Critics have lined up, characterizing the plan as a “tax increase” they say could become a campaign issue in the weeks leading up to the Aug. 4 local elections. 

The storyline — advanced by Comcast — has left Metro officials, led by Metro Information Technology Director Keith Durbin, on the defensive and trying to reintroduce the city’s position, which he attempted during last week’s council budget hearings. 

Metro, in fact, has not drawn a line in the sand on a final proposal or a desired allocation increase, he insists. Rather, with the help of a sophisticated public relations operation, Comcast is painting a picture that works to the corporation’s advantage and against the city, Durbin said. 

“What has been portrayed by Comcast through their PR work is that we are being unreasonable in demanding this top-tier escalation, which is absolutely not the case,” Durbin told The City Paper. “We’re looking to improve on what has been offered thus far, and we’ve reached the point where we’re getting no traction.” 

The issue of providing additional dollars to public education and government (PEG) programming has found the spotlight as Metro and Comcast work to renew a new long-term franchise contract agreement before next spring (a one-year extension was granted in May). Among a host of issues discussed is PEG — community television programming that has long been a trade of sorts with the taxpayers for allowing companies like Comcast to run cable lines on publicly owned rights of way. Metro has four community stations: Metro3 and channels 9, 10 and 19, geared for arts, education and community access, respectively. 

Since 1995, a nickel from every Comcast cable bill in Davidson County — amounting to $100,000 each year — has gone to community television programming. That’s no longer sufficient, Durbin said. Arguing that Nashville lags behind other municipalities in PEG sophistication and equipment, Durbin and Metro want that monthly nickel to increase to pay for advancements, such as high-definition capabilities. At minimum, he said Metro is seeking $144,000 per year to account for modern expenses and inflation. 

Comcast officials have said they would agree to a 32 percent increase of PEG dollars, which would put Metro’s collection at $132,000 per year (and would up ratepayer contributions from 5 cents to 6.6 cents a month). But Comcast has taken exception to a Metro-issued PEG improvement wishlist that would sharply increase PEG support from five cents on every bill to as high as 65 cents. The list adds up to $3.88 million over a three-year period. In its PR effort, Comcast has labeled it a 1,200 percent increase over the current PEG support, though it would only add 60 cents to one’s cable bill. 

Durbin told The City Paper he’s made it “abundantly clear” to Comcast that this topped-out increase is a just a “holding figure,” and that there are no intentions to request this level of funding. He said what’s been presented to Comcast was not a formal proposal but a document detailing needs. He also pointed out that state law allows Metro to receive as much as 1 percent of Comcast’s total gross revenues. 

“We haven’t reached a negotiation point yet,” Durbin said. “We understand very much that the number we arrive at is going to be somewhere below that 1 percent.” 

But John Gauder, market vice president for Comcast in Middle Tennessee, has interpreted the jump from a 5-cent to 65-cent PEG fee as a proposal. 

“We’ve received no other proposal from Metro IT other than a 1,200 percent increase that was supported by a document that we requested to show how that funding would be spent,” Gauder said last week. “Until these last few days, we have not heard anything different in these discussions other than a 1,200 percent increase.” 

Durbin said desired upgrades include control room and camera equipment, and modernizing the PEG studio and mayor’s media room. He also said Metro needs to digitalize its studio cameras. One possibility that has drawn scrutiny is upgrading cameras for programming — including council and commission meetings — in high definition. 

“We’re looking at what we would need to fund and maintain eight, nine, 10 years from now,” Durbin said. “Who can say eight, nine, 10 years from now that HD won’t be the minimum standard? However, if it comes back from the general public that Metro Council meetings in HD, the PEG studio in HD is not high on people’s list — we’ve got our professional opinion, but at the end of the day that has to be tempered with what our citizens want us to spend money on.” 

Metro has tapped The Buske Group, a consultant firm that specializes in cable franchise agreements, to solicit community input on the needs of PEG programming through online and phone surveys and five community meetings held in May. Citizens can also express their opinions June 30 at the Howard School Building before a Metro committee that will recommend a final proposal. 

Helping make Comcast’s case to council members are attorney James Weaver and public relations specialist Joe Hall, both registered lobbyists and prominent in their fields. 

Comcast recently conducted a phone survey of 500 of its customers and reported that viewership of PEG stations ranged from as low as 6 percent for the three education, community and arts stations, to 62 percent for Metro3. The poll found on a weekly basis, 10 percent of respondents watch Employee Benefit Board meetings and 17 percent watch council meetings. Ninety-three percent of those who took part graded their satisfaction with PEG as a “C” or higher, with 32 percent wanting more programming. The survey found 78 percent are unwilling to pay what was worded as a 1,200 percent PEG-fee increase. 

“Through talking to our customers, it’s been clear to us that they’re happy with what they have today,” Gauder said. “They’re not looking for any additional types of programming, and they’re certainly not looking for it in high definition, and they’re not willing to pay significantly more for it.” 

The final arbiters on Comcast’s franchise agreement will be the newly elected Metro Council, which must approve a new franchise agreement. The early take on a PEG-fee hike has produced two basic responses. 

“I’m going to oppose it,” Councilman Robert Duvall said. “Some of the equipment may be necessary for the studio, but I think we need to find a way to fund it out of our capital expenditures. We don’t need to add more taxes to the people. That’s all it is. We’re nickel and diming them to death every time they turn around.” 

But At-large Councilman Ronnie Steine called Comcast’s focus on a potential 65-cent PEG fee a “scare tactic.” He said no one believes or supports the idea of having an increase to that scale, but Comcast has turned to the “extreme” to build a case. 

“Clearly, the folks that are negotiating with [Comcast] are just throwing things out on the table at this point for discussion,” Steine said. “To take that to the level of trying to scare the community seems to me to be bit unfair at this point in time.” 

Steine also pointed out Comcast’s contribution to PEG has remained stagnant for 16 years, though the cable company has continued to thrive in Nashville. He said Comcast has had rate increases during that period, none of which contributed to PEG programming. Comcast would not provide a list of all fee increases going back to 1995, as requested by The City Paper

“It seems to me only fair,” Steine said of increasing Comcast’s contribution to PEG. He said it could be done without affecting the company’s bottom line or inordinately charging ratepayers. “Comcast has been such a good community citizen in so many ways that it just surprises me that they seem to be recalcitrant at the moment.”  

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15 Comments on this post:

By: holleracha on 6/6/11 at 6:30

Metro does not need to be in the TV business. I agree that government business such as council meetings should be aired, but there is no need for this to be a high tech production. HD??? You gotta be kidding right!!
My cable bill is the highest bill I have already. If it goes higher I can do without!!

By: tomba1 on 6/6/11 at 7:19

I agree - govt should stay out of the tv business. The only exception being channel 3 to provide the public with access to govt meetings etc. The rest of this stuff, channels 9, 10, 19, should come from the private sector based on the economics of supply/demand and have no govt involvement.

note to mr durbin, IT guy - What other cities do is up to them and should have no impact on us other than being simple information. But govt doesn't see it that way. "Just because little so and so does it doesn't mean you should." What kid hasn't heard that before? But govt, with its' "keep up with the Joneses attitude", can't control itself and must spend at least what others are, if not more. Just ask one of metro's many out-of-state consultants, or mr durbin or mr stein.

By: mayorofstcharles on 6/6/11 at 7:31

i find it so ironic that you would be supporting and believing Comcast over your govt when it is Comcast who has been raising your rates repeatedly and NOT improving channel choice or quality...yet govt wants an increase whose final result will be evident...wake up people. Ask Comcast why your cable bill is your highest bill, yet you have seen NO improvement.
As for "keeping up with the Joneses" THAT is how cities compete for business and investment. If we sit back and let supply and demand rule everything...then we will be totally limited in choices and the quality of what is presented. Just look at radio now...all stations play the same playlists and there is no true choice. Why is that? Because only a few corporations own everything.
Perhaps this will wake up our local government to seriously consider allowing more cable outlets to start up here in Nashville and end the monopoly Comcast has on this city.

By: HokeyPokey on 6/6/11 at 8:23

one question: How can you tell when your cable operator is lying?

HP

By: tnd01 on 6/6/11 at 8:44

All the hoopla over HD is just that; hoopla. When Metro or anyone else goes to replace its old, analog, standard definition cameras and other equipment about the only thing available in today's market is high definition gear. Most manufacturers are no longer making standard definition products and many have long quit supporting their own SD equipment as well.

So it isn't a matter of wanting HD ... it's that HD cannot be avoided.

The problem lies in the initial change-over from SD to HD. When one upgrades their cameras to HD, every piece of gear in the signal path must also be changed to be HD compatible. Switchers, routers, monitors, cabling, recorders and encoders will all need to be HD compatible and that means a heavy initial expense. This isn't something you can do piecemeal - it has to be done as a whole.

The fact that Comcast calls the fee a tax is extremely misleading. Comcast cannot levy taxes on its own; they have absolutely no authority to do so. It's just Comcast's way of passing the fee to its customers, which they do have every right to do.

The current 5 cent per month fee goes to fund capital expenses for 3 of Nashville's 4 PEG channels: 9, 10 and 19. Metro3 is funded by Metro government's general fund and receives no funds from the fees collected by Comcast.

I don't think it is unreasonable for Comcast to increase the amount that funds the three PEG channels especially when one considers the growth in the amount of revenue that they've generated from their Nashville customer base over the past 15 years of the existing franchise agreement.

-tnd

By: localboy on 6/6/11 at 10:09

We aren't producing Star Wars here, folks...it should stay as rudimentary as possible.

By: Ingleweird on 6/6/11 at 10:23

@tnd01:
Re: your last paragraph: Comcast is not going to change their practices unless they are FORCED to do so.

I want choice. I want competition. I want Charter or other service providers to be an option in Nashville. Comcast is a progress stifling monopoly. More choices may equal more competitive prices. Comcast is successful because they are able to flat-out rip us off!

By: HokeyPokey on 6/6/11 at 10:33

Ladies and Gentlemen, children of all ages: Herewith is a list of comcast channels for which I can promise you I am paying more than 5 cents a month, probably up into a few dollars as a matter of fact.

I am at the lowest basic cable tier I can buy, I spend more on broadband than I do on TV.

I'm not complaining, I'm just presenting the facts as they are.

HP's list of channels paid for and never watched (only partial)

ESPN
SportSouth
Comcast SportSouth
Fox SportSouth
ESPN 2
Versus
Golf Channel.

HP

By: Dusty Roose on 6/6/11 at 10:44

(For the commenter above)
Thanks Councilman Steine.

By: John_Z_Wetmore on 6/6/11 at 2:33

It is very telling that Comcast does not want to talk about how much they have raised their rates over the last 16 years, while the public channels have been stuck at a nickel a month. Comcast is screaming about an extra 60 cents a month, when they have probably raised their rates on their own by more than that each and every year. But Comcast don't want you to think about that.

John Z Wetmore
http://www.pedestrians.org

By: NYGiantsFan on 6/6/11 at 3:06

Let's not be silly with saying Comcast doesn't have state of the art technology. They probably have the most advanced network in Nashville and have invested millions of dollars upgrading their system in recent years. They also do a lot of charity work in our community and donated well over a million dollars worth of money and/or resources to help victims of the Nashville Flood Relief. If you don't like their service... cancel it and go get a satellite. When it rains, you'll be wishing you had Comcast. It's not the cable companies wanting to raise rates...it's the programming costs that go up (ESPN, Fox, ABC, etc) that force them to increase rates. Get educated with the facts before you bash the 1200+ local employees of Comcast who live, work and serve our community. My husband works for them and I can tell you...he truly cares about his customers and the community...as do ALL their employees.

By: DREIFMA on 6/6/11 at 3:14

I have no interest in paying more taxes for something I never watch. If we can narrow it down to public interest, public TV, then just do away with it. Its boring drivel we cab all do without. Why is it that the programming that nobody watches or wants, except for a few that the balance dont want anything to do with, seem to catch some policticians ear? We need to vote them out.

By: HokeyPokey on 6/6/11 at 4:52

@NYGiantsFan I'll grant you that it's the program providers, not Comcast, that are raising the rates. But Comcast didn't get to be the country's largest cable provider by rolling over every time the producers asked for an increase.

In point of fact, those providers ask for increases often, whereas the PEG channels have not asked for an increase in 15 years.

Viacom's bones don't lie.

By: MathGeek on 6/6/11 at 10:05

A couple of weeks ago I discontinued my cable service, went o to over-air digital TV (cost- a digital antenna) and a mobile wi-fi hot spot with my cell phone service ($50 for hot spot, plus $50/month Internet access) and it's the best thing I've done. No, I don't have a bajillion channels, but I also never watched a bajillion channels with cable. Now I can get Internet access everywhere, not tied to my home computer.

Comcast isn't getting a dime from me any longer and I'm just fine with that.

By: HokeyPokey on 6/7/11 at 8:40

So, MathGeek, do you watch NBC programs on your "digital antenna (guaranteed to receive 1s and 0s)?" If so, you're in the audience that advertisers pay Comcast (which owns NBC) to reach. Be sure you never ever hold your breath until you turn blue buy anything advertised on NBC ever again as long as you can hold your breath, OK?

HP